Dissemination and Education
Key information related to all external quality review (EQR) activities must be
made available to all interested parties, including managed care organizations,
various divisions within the Agency for Health Care Administration, and key stakeholders.
In order to meet this objective, HSAG uses several mediums to communicate with the
key groups, including a public Web site, a secured FTP (File Transfer Protocol)
site for the exchange of sensitive data or information, electronic mail, conference
calls, quarterly meetings, and written communications. In addition, HSAG has established
internal mechanisms to continually evaluate the effectiveness of each approach and
ensure that information is being communicated in the most effective, timely, and
direct manner possible.
HSAG also provides educational opportunities during quarterly meetings, the answers
to frequently asked questions on the Web site, and links to other key resources
related to EQR services.
For any questions related to the dissemination and education activities, please
contact Mary Wiley at firstname.lastname@example.org